Knowledge Base

Billing and Sales

• Are domain registrations refundable?
• Domain Renewal Billing System Walkthrough
• How do I transfer my domain name to you?
• How long does it take to activate my account after signup?

Sharesync

• Client Installation

  • ShareSync Windows Client Installation
  • ShareSync: Mac Client Installation
  • ShareSync Mobile For iOS Devices
  • ShareSync Mobile For Android / Blackberry 10 Devices

• ShareSync General FAQ
• ShareSync Web Client Overview
• ShareSync: Backup Policy (End-Users Guide)
• ShareSync: Co-Authoring In The Office Plugin
• ShareSync: Collaborative Folder Sharing With External Users (User Guide)
• ShareSync: Desktop Sync FAQ
• ShareSync: File Locking & Conflict Management
• ShareSync: Mass Client Deployment
• ShareSync: Permission-Based Sharing
• ShareSync: Selective Sync
• ShareSync: Sharing Links
• ShareSync: Unlink Account
• ShareSync:Collaboration Notifications
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Email

• Email Client Setup

  • Setting up Email on Samsung Galaxy with SSL
  • Setting up Email to use SSL on IPhone IOS
  • Setting up your Email to use a SSL Connection
  • HOW DO I CONFIGURE EMAIL ON MY MAC USING APPLE MAIL?

• Email Troubleshooting

  • Why can't I send mail from my computer, but I can receive email just fine

• How do I check my email from my web browser?
• How to Create an Auto Responder
• How to Set Up Email Forwarding
• How To Use Webmail From Within CPanel
• Manage Email from the Billing System
• How to create an Autoresponder

Spam Filter

• Methods of Reporting Spam
• Domain Level Filtering Guide
• Email Account Spam Panel Interface Guide
• How do I whitelist someone who is trying to email me?
• Report Spam Tool for Apple OSX.
• Spam Account Mozilla Thunderbird Email Addon
• Spam Account Outlook Email Addon

CPanel

• How do I access my cPanel?
• Addon domains overview
• Error Pages

Backup and Restoration

• Manual Backups

  • How do I backup with ftp?
  • How to backup a site with CPanel?

• BlueRay Backup Restore Manager
• BlueRay Backup Restore Files
• BlueRay Backup Restore eMail Accounts
• BlueRay Backup Restore Databases
• BlueRay Backup Exclude
• BlueRay Backup Restore Cron Jobs
• BlueRay Backup Restore DNS Zones
• BlueRay Backup Restore Domain Aliases
• BlueRay Backup Restore Mail Forwarders
• BlueRay Backup Restore SSL Certificates
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Elevate

• Articles coming soon