Our Policies

ELEVATE

VOIP Phone Service for Business Take your business to the next level – with our fully integrated VOIP phone service for business.

Elevate is a cloud-based unified VOIP phone service for business and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system.

Whether in the office or remote, Elevate seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and work styles.

Elevate Essentials

$25.75

  • * per user per month plus taxes and fees
  • ** Elevate Desktop and Mobile Apps
  • ** Team Chat and Messaging
  • ** Elevate AnyMeeting video conferencing
  • ** Virtual voicemail and transcription
  • ** Inbound/Outbound Caller ID
  • ** WebFax online faxing service
  • ** Find Me/Follow Me
  • ** Phone Number and extension
  • ** Ability to assign up to 5 calling endpoints
  • ** 90+ Enterprise-grade calling features
  • ** Spam Caller Protection

 

Elevate Pro

$28.99

  • * per user per month plus taxes and fees
  • ** Desktop and Mobile Apps
  • ** Team Chat and Messaging
  • ** Elevate AnyMeeting video conferencing
  • ** ShareSync 10 GB per user
  • ** Virtual voicemail and transcription
  • ** Inbound/Outbound Caller ID
  • ** WebFax online faxing service
  • ** Find Me/Follow Me
  • ** Phone Number and extension
  • ** Ability to assign up to 5 calling endpoints
  • ** 90+ Enterprise-grade calling features
  • ** Spam Caller Protection

 

Elevate Enterprise

$32.99

  • * per user per month plus taxes and fees
  • ** Unlimited calling)
  • ** Elevate Desktop and Mobile Apps
  • ** Team Chat and Messaging
  • ** Elevate AnyMeeting video conferencing
  • ** Sharesync 10 GB per user
  • ** One seat of Exchange Email
  • ** Virtual voicemail and transcription
  • ** Inbound/Outbound Caller ID
  • ** WebFax online faxing service
  • ** Find Me/Follow Me
  • ** Phone Number and extension
  • ** Ability to assign up to 5 calling endpoints
  • ** 90+ Enterprise-grade calling features
  • ** Spam Caller Protection

 

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The Elevate voice network is purpose-built for reliability

 

  • East and West coast data centers provide redundancy and minimize latency
  • Stringent prequalification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality

Elevate scales according to the needs of any business

  • Order service according to the number of users or resources needed today; pay only for what is used
  • Ordering additional service is easy and can be spun up quickly
  • Scales to a large number of users per business

Elevate makes a more productive workforce

  • Allows mobile devices to interact seamlessly with the corporate phone system
  • Anywhere, anytime, and on any device, creating a more flexible workforce
  • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management.
  • Integrated chat, video conferencing, screen sharing, file sharing, and backup extend reach and facilitates increased collaboration.

Ensure that you never miss an important business call

  • The Elevate mobile app has full business phone functionality to be used in the event that desk phones become unavailable
  • Cloud-based systems are immune to local outages. Elevate will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants.

No hardware to buy, install, manage, upgrade or replace

  • Lower infrastructure and operating costs compared to traditional phone service
  • Reduces infrastructure and operating costs; no additional hardware to buy
    Consolidates voice and data onto one network
  • Flat, per-user rates with unlimited domestic local & long-distance calling

 

Desktop Phones

  • Easy-to-use interfaces, rich audio quality, and productivity features
  • Phones are pre-programmed to work seamlessly with Elevate
  • Phones are plug and play and can be used anywhere there is an internet connection*

 

Elevate – WHAT’S INCLUDED

Each user receives:

  • Local phone number with a unique extension
  • Ability to have up to five endpoints
  • Inbound/Outbound Caller ID
  • WebFax
  • Voicemail box with transcription services
  • Elevate Mobile App & Desktop App
  • Online Meeting with up to 100 participants
  • 10GB per user ShareSync file share and backup (Not included with Essentials)
  • 1 Exchange email included with Enterprise

Each account receives:

  • Centralized management of all locations
  • Auto Attendant with a direct inward dial phone number
  • Ability to configure up to 10 hunt groups
  • Conferencing: 200 toll-free minutes / month
  • Active directory integration for easy configuration of users
  • Hunt Group reporting
  • Enable/Disable call recording

 

VOIP Phone Service for Business  Features

System FeaturesPhone Features 
•       Voicemail with Transcription•       Call Forward•       Administrator Password
•       Auto Attendant•       Call Hold•       Named Ring Groups
•       Caller ID•       Call Recording•       Page all Phones
•       Custom Hold Music & Greetings•       Call History•       Call Park
•       Direct Inbound Dialing (DID)•       Call Transfer•       Inbound Caller Name
•       Call Flip•       Call Waiting•       Call Flip
•       Conference Bridge•       3-way Calling•       Configurable Line Keys
•       Hunt Groups•       Do Not Disturb•       Speakerphone
•       Hunt Group Call Reporting•       Extension Dialing•       On-Hook Dialing
•       Email and SMS notifications•       Configurable Ring Options•       Remote Line Key
•       Busy Lamp Field / Call Presence•       Voicemail•       Transfer to Voicemail

*Not sold outside the United States

 

Elevate VOIP Phone Service Productivity Features

Elevate Desktop Application

Our Elevate Desktop App brings essential collaboration tools together, so employees can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files—all from one application.

  • Have the flexibility to use your desktop application to place and receive calls in two ways – either as a call controller for your associated desk phone or as a softphone from your Mac® or PC.
  • One place to see the availability of coworkers, place a phone call, start team chat, and launch a video conference.

With our VOIP phone service for business Desktop and Mobile Applications, you can take your contacts, files, and conversations with you – wherever you are. 

 

Elevate VOIP Phone Service Mobile App

  • This powerful application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send and receive team chats, place calls, and see voicemails all from one application—anytime, anywhere.
  • Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption.
  • Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.

Video Conferencing & Screen Sharing

The Elevate VOIP phone service for business includes Online Meeting, an easy-to-use, reliable video collaboration tool.

  • HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
  • Screen sharing. The computer desktop can be shared with team members in real-time, improving collaboration and speed of decision making.

Includes a conference dial-in number, and custom URLs for meetings.

Sharesync File Sharing & Security

File sync and share with backup for desktops, mobile devices, and file servers.

  • The most current version of files from any device
  • Easy and secure file sharing
  • Integration with Windows file server, Exchange Email, Active Directory, Outlook,

    Office, and Office 365®

Full control over files, users, devices, and sharing activities